Frequently Asked Questions

Q:           Is the Substance Abuse Assessment Virtual?

A:           Yes, the entire program is virtual at the moment, which includes the assessment.  

Q:           Are the sessions virtual?

A:            Yes, all sessions for all our programs, IOP, SOP, T4C, Anger Management, Drug & Alcohol Awareness Education, and Addiction Counseling, are virtual.

Q:           Which platform do you use? 

A:            The virtual platform we use is called Go To Meeting which has been in existence longer than other platforms such as Zoom. It is HIPAA compliant, state-approved, and it is very user-friendly. Once the app is downloaded to your device you will then be ready for class.   

For every group and individual session, a new link is sent to the client's email. The link will already have the ID of the session in it.  When the client clicks on the link, it will take them straight to the platform.  If asked, they will then allow their microphone and share their camera.  

The link will be sent 10-15min before class.

Q:           Do we use the same app for computers and phones or tablets?

A:            No.  For phones the first time you click on the link the client will be asked to download the app, or go to the app store on their device and download it. For computers, the client would go to the Go To Meeting website to download the app.

Q:           After the assessment what happens, do you decide what I need or not in the program?

A:           Everything that is to do with the courts or probation the client needs to do the program they require them to do.  So, if they want the client to do Supportive Outpatient or Intensive Outpatient, that is what they will be doing.  We will make a recommendation if the assessment says anything different, but at the end of the day, it is up to the courts or probation.

Q:           Once I have completed my assessment, am I enrolled in the program, what will happen?

A:            Unfortunately it is not that straightforward. There are a lot of factors involved when answering that question. That is a question the client wants to ask when they call to schedule their assessment with Mrs. Hinds at 346-874-0683.

Q:            What are the hours of operation?

A:             9 am-7 pm Monday through Saturday.

Q:           After being assessed how soon can I start classes?

A:            After being assessed, the client could start immediately.  The client has up to one week to iron out work, home, and legal responsibilities so that it does not interfere with their program.

                When you are ready to schedule your assessment, you will call Ms. Hinds at 346-874-0683.

Q:           How do I sign up?

A:            You will need to contact Ms. Hinds at 346-874-0683 to schedule an assessment.

Q:           How much is the assessment?

A:            The substance abuse assessment cost is $30. If the client needs only the assessment and not a program, the cost is $50.

Q:           I have already been assessed by probation; do I still have to do another assessment?

A:            Yes.  Our assessment focuses solely on substance use and how it has impacted every aspect of the client's life.

Q:           How do I pay?

A:            Our payment methods are: Zelle: 346-874-0683, Cash App: $drcshh, or you can pay on our payment page.

There are discounts when services are paid upfront for our IOP and SOP programs. Please services page for more information for the service of interest. https://www.discoverandrecover.net/services.

 If the client would like to pay as they go then they will need to pay at the start of every class before they get on to the virtual platform. If they need a more personalized payment plan that meets their needs the client will need to call Ms. Hinds at 346-874-0683.

Q:           How long does the assessment take?

A:            The assessment takes about 1.5-2hours.  If we finish early the client is welcome to leave the virtual platform.

Q:           Is this program approved by the courts?

A:            Yes.

Q:           Do you receive a certificate upon competition of your program?

A:            Yes. Once the client has been assessed and admitted into the IOP/SOP substance abuse treatment program the clients' probation officer/referral source will be notified by email or phone call of their client's admission into the program.  

 

Additionally, the probation officer/referral source will receive monthly progress reports between the 1st and 10th of every month until the client completes their program. The client and probation/referral source will also receive a scanned copy of the client's discharge certificate upon completion of the clients' program. The probation officer/referral source is also informed if the client is unsuccessfully discharged from their program.

Thinking For A Change (T4C) program

The client and probation/referral source will receive a scanned copy of the client's certificate upon successful completion of the client's program. The probation officer/referral source is also informed if the client is unsuccessfully discharged from their program.

Q:           Will my referral source (probation, attorney, doctor, etc.) know I have been admitted into the IOP/SOP substance abuse treatment program?

A:          Yes. Once the client is assessed and admitted into the IOP/SOP substance abuse treatment program the clients' probation officer/referral source will be notified by email or phone call of their client's admission into the program.  

Thinking For A Change (T4C) substance abuse treatment program

Yes. Once the client is fully registered (registration form and payment) for the T4C program the clients' probation officer/referral source will be notified by email or phone call of their client's registration into the T4C program

Q:           Is AcuDetox going to be a part of my program?

A:            No. Acudetox is a stand-alone service and is offered at the client's request. Please see the services page for more details on pricing, schedule. https://www.discoverandrecover.net/services

Q:           Do the individual sessions costs additional to the program cost?         

A:           No. the individual sessions are incorporated into the client's program. For the IOP program, the client attends (18) 1.5-hour sessions (15 groups sessions and 3 individual sessions) completed their program in 6 weeks. 

For the SOP program, the client attends (12) 1.5-hour sessions (10 groups sessions and 2 individual sessions) completed their program in 6 weeks. 

If the client wishes to attend more sessions, they are free to make the request. However, those sessions will be an additional cost of $45 each. 

Q: Am I guaranteed successful completion of the IOP/SOP substance abuse treatment program?

A:             Unfortunately not, successful completion of our IOP/SOP substance abuse treatment programs are contingent on the clients' progress in their program are as follows:

EXPECTATIONS FOR IOP/SOP PROGRAM COMPLETION
•    Abstinence
•    Stay in compliance with program guidelines
•    Pay fees
•    Complete program treatment goals and objectives
•    Invite at least 1 family member to the family group
•    Attend 1 self-help recovery meeting (AA, NA, MA, SMART Recovery)

The client understands and agrees to comply with program guidelines, group rules, and program expectations for the successful completion of the program. The client also understands that they will not graduate until all these expectations are not met

EXPECTATIONS FOR T4C PROGRAM COMPLETION

•   Follow program rules

•   Complete all assignments

•   Attend all classes

•   If a class is missed it must be made up for successful completion of the program

The client has 72 hours from the first day of class to cancel their services and receive a full refund 

Q:           What days will I attend class?

A:            IOP substance abuse treatment   Classes are held on Wednesday from 6 pm to 7.30 pm and Saturday from 10 am to 1 pm.

 

               SOP substance abuse treatment   Classes are held on Wednesday from 6 pm to 7.30 pm and Saturday from 10 am to 11.30 am. 

Q:           I have to finish my class before my probations are extended?

A:            We offer an IOP and SOP fast-track program. It may cost a little bit more but it will work well with any schedule. If you have a busy life, travel, work long hours with inflexible and inconsistent scheduling, and need to finish the program in a timely manner for probation expectations and still get the help you need.  If you pay upfront for the program you receive a discount. Please see our services page for more details. https://www.discoverandrecover.net/services

Q:           How long is the IOP program and the cost?

A:           Cost: $540              12 - 1.5 hr Sessions.
                                 $45 per session | meet 3 times a week for 6 weeks.  Please see our services page for more details. https://www.discoverandrecover.net/services

Q:           How long is the SOP program and the cost?

A:            Cost:  $810              18 - 1.5hr Sessions.
                                 $45 per session | meet 2 times a week for 6 weeks. Please see our services page for more details. https://www.discoverandrecover.net/services